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Criminal Justice Organizations Administration and Management 6th Edition by Stan Stojkovic – Test Bank
Sample Questions
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Test Questions for Criminal Justice Organizations:
Chapter 2
- A structured organization attains their organizational goals by ensuring that its members follow the required guidelines in order to achieve its purpose. True or False
(Answer: True)
- What are the model(s) of an organization? (Answer: D)
- Mechanistic
- Organic
- Structure
- Both A, B
- Both A,C
- An organic organization is also known as a bureaucratic, formal and hierarchical system. True or False (Answer: False)
- What makes up the organization’s mission, policies, procedures, and also forms a hierarchy that dictates the purpose of the organization? (Answer: A)
- Framework
- Informal
- Social
- Formal
- The need for ___________ has also resulted in simplifying sentencing decisions with legislated sentencing guidelines that judges are required to follow. (Answer: Efficiency)
- The hierarchical structure of a bureaucracy forces official communication to occur ___________? (Answer: B)
- Horizontally
- Vertically
- Diagonally
- None of the above
- Communication within an organic organization tends to be? (Answer: A)
- Horizontally
- Vertically
- Diagonally
- None of the above
- Within an organic organization tasks are not specialized and any member of the agency may have the expertise or knowledge to take on a variety of tasks. True or False (Answer: True)
- An example of a mechanistic organization is? (Answer: A)
- Department of Homeland Security
- Research and Planning Department
- Treatment Staff
- None of the above
- Task specialization is the process of dividing the work into a number of smaller tasks. True or False (Answer: True)
- Research consists of the establishment of rules and regulations, usually written, that govern the work activities of an agency’s personnel. True or False (Answer: False)
- ________ and ___________ are often considered or identified as policies and procedures.
(Answer: A)
- Rules, Regulations
- Sanctions, Procedures
- Policies, Regulations
- Rules, Procedures
- Specialization suggests that formalization has a significant positive impact on correctional officers’ job satisfaction and commitment to the organization. True or False (Answer: False)
- This dimension of an organizational structure requires that all subordinates report to a supervisor? (Answer: B)
- Formalization
- Span of Control
- Bureaucratic
- None of the above
- Under the tall hierarchy supervisors are responsible for their subordinates and exercise strict rules and regulations in order to pursue organizational goals. True or False (Answer: True)
- A _________ statement is portrayed by the organizations’ responsibility to clients, its ideology, values, and operating principles. (Answer: Mission)
- All organizations have written and clear missions. True or False (Answer: False)
- The ________ process of receiving and allocating funds in order to operate and achieve its mission. (Answer: B)
- Tax
- Budget
- Equity
- None of the above
- What is the most common form of an agency budget preparation? (Answer: C)
- Logical
- Bottom up
- Line-item
- None of the above
- The distribution of funds among agencies is typically allocated on a quarterly basis. True or False (Answer: True)
- A formal structure includes goals, activities, or structures that are not officially acknowledged. True or False (Answer: False)
- This informal communication is based on rumors among organizational members?
(Answer: A)
- Grapevine
- Tall
- Flat
- None of the above
- In correctional facilities there is not a formal structure because inmates contribute to the order maintenance goal of prisons. True or False (Answer: True)
- Based on Bolman and Deal (2003) there are four organization frames: structural frame, human resource frame, political frame and symbolic frame. True or False (Answer: True)
- Organizational frameworks involve both formal and informal structures of organizations. True or False (Answer: True)
- What are some of the key assumptions underlying structural frame? (Answer: D)
- Organizations exist to achieve goals and objectives
- Productivity is enhanced through task specialization and the division of labor
- Managerial control of staff and Units
- All of the above
- None of the above
- Job design restructures tasks to allow staff to fulfill organizational challenges and responsibilities. True or False (Answer: True)
- The scarcity of resources and the competition for control exist among the different formal organizations. True or False (Answer: True)
- What political group works to obtain legislation favorable to their membership or to impact funding or its allocation within the agency? (Answer: B)
- Non-Profit Organizations
- Unions
- Law enforcement
- None of the above
- Open systems are hierarchical, formal, and mechanistic. True or False (Answer: False)
Test Bank:
- Efficiency
- Mission
Test Questions for Criminal Justice Organizations:
Chapter 4
- The process of transmitting symbols back and forth from one source to the other is also know as a dyad form of communication. True or False (Answer: True)
- What is the first step of the communication process? (Answer: C)
- Decoding
- Receiving
- Encoding
- Transmitting
- How many steps are in the communication process? (Answer: C)
- 7
- 8
- 5
- 4
- All of these are communication barriers and/or alter the meaning of the message, except?
- Use of personalized meanings
- Lack of language skills
- Use of complex channels
- Lack of motivation or interest
(Answer: B)
- Professional jargon or legal terminology may have little, no, or a different meaning to those outside the profession or legal system is which type of communication barrier?
- Lack of motivation or interest
- Non-credibility of the source
- Lack of communication skills
- Use of personalized meanings
(Answer: D)
- The more gates that communication must pass through, the more likely it is that the message will pass rapidly and will not be altered. True or False (Answer: False)
- Downward communication allows executives a clear path to send information downward to their subordinates. True or False (Answer: True)
- Upward communication among organizational members at the same level can facilitate task coordination, provide a means of sharing information, provide a formal channel of communication for problem solving, and facilitate mutual support for staff involved. True or False (Answer: False)
- Formal communication or grapevine is the flow of information that is used to provide organizational members with sufficient information to satisfy their curiosity. True or False (Answer: False)
- Exclusionary rules in criminal trials dictate the admission of evidence that has been obtained in ways that are considered illegal. True or False (Answer: True)
- Within an organization what type of network is formed more for personal than for professional motives and may not have much to do with the goals of their agency?
- Complex
- Kinship
- Dynamic
- Horizontal
(Answer: B)
- Communication theorists consider ___________ communication an extremely powerful part of the communication process for an organization and its members. (Answer: Non-verbal)
- It is important for individuals to understand nonverbal communication for one to become an effective listener. True or False (Answer: True)
- ____________ is the substance that we attempt to share through symbols in communication. (Answer: Information)
- The rate and complexity of communication inputs to an individual, are known as:
- Rate
- Load
- Overload
- Non-verbal
(Answer: B)
- Absolute information is an idea or piece of knowledge expressed in recognized symbolic terms. True or False (Answer: True)
- Correction officers are instructed that inmates must be given due process before being punished for an infraction of a prison rules; this is an example of which form of information?
- Instructional Information
- Environmental Information
- Motivational Information
- A network is static because member may enter or leave the network system. True or False (Answer: False)
- Organizational networks are mutually exclusive and they tend to overlap. True or False (Answer: False)
- The number of potential official, kinship, and informal networks is virtually endless. True or False (Answer: True)
- Communication barriers exist more in the criminal justice system than in other systems because of checks and balances. True or False (Answer: True)
- Communication among criminal justice agencies, in short, is carried out by individuals with different views. True or False (Answer: True)
- Perceptions tend to alter the communication process within criminal justice organizations. True or False (Answer: True)
- ________ theory is the shared assistance of information among criminal justice agencies. (Answer: Exchange)
- Interagency relations will decrease the communication barrier and improve the efficiency of criminal justice organizations. True or False (Answer: True)
- ______ _______ are people who serve as members of two or more groups or are part of the social system of two or more groups. (Answer: Linking Pins)
- In the communication process, who lacks credibility?
- Receiver
- Communicator
- None of the above
- Theory X approach, encourages teamwork rather than adversarial and competitive relationships among agency staff? True or False (Answer: False)
- The _______ center is a mechanism for exchanging information and intelligence.
- Union
- Fusion
- Cohesion
- Technical
(Answer: B)
- The _______ keeps the agency from being accessed by non-agency individuals.
(Answer: Firewall)
Test Bank:
- Non-Verbal
- Information
- Linking Pins
- Firewall
- Exchange
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