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Practical Computer Literacy 4th Edition June Jamrich Parsons Dan Oja- Test Bank

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Practical Computer Literacy 4th Edition June Jamrich Parsons Dan Oja- Test Bank

 Sample Questions

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Chapter 2: Peripheral Devices

 

TRUE/FALSE

 

  1. A computer cannot function without peripheral devices.

 

ANS:  F                    PTS:   1                    REF:   21

 

  1. A standard desktop computer includes a touchpad as its primary pointing device.

 

ANS:  F                    PTS:   1                    REF:   23

 

  1. LCD technology creates an image by bouncing light off of microscopically small mirrors arranged on a semiconductor chip.

 

ANS:  F                    PTS:   1                    REF:   25

 

  1. When shopping for a printer, you only need to consider printer resolution and print speed.

 

ANS:  F                    PTS:   1                    REF:   28

 

  1. You need a card reader to transfer photos from the memory card to a hard drive.

 

ANS:  T                    PTS:   1                    REF:   29

 

  1. Not all personal computers have an internal expansion bus that provides a variety of ways to connect peripheral devices.

 

ANS:  F                    PTS:   1                    REF:   31

 

  1. A transceiver only transmits signals.

 

ANS:  F                    PTS:   1                    REF:   32

 

  1. Portable computers run on battery power, but data you are working on may be immediately affected by a power outage.

 

ANS:  F                    PTS:   1                    REF:   34

 

  1. The most obvious computer malfunction is a failure to power up.

 

ANS:  T                    PTS:   1                    REF:   35

 

  1. Windows does not include troubleshooting for networks.

 

ANS:  F                    PTS:   1                    REF:   36

 

MODIFIED TRUE/FALSE

 

  1. A USB flash drive is a(n) input device. _________________________

 

ANS:  F, storage

 

PTS:   1                    REF:   21

 

  1. The Esc key is essential for computers that run Windows 8, especially to switch to the Start screen. _________________________

 

ANS:  F, Windows

 

PTS:   1                    REF:   22

 

  1. A(n) trackball is a touch-sensitive surface on which you can tap and slide your fingers to manipulate the pointer, menus, and other objects on the screen. _________________________

 

ANS:  F, touchpad

 

PTS:   1                    REF:   24

 

  1. Today’s 1080i and 1080p display devices typically have 2540 x 1920 resolution, which makes them compatible with widescreen HDTV standards. _________________________

 

ANS:  F, 1920 x 1080

 

PTS:   1                    REF:   26

 

  1. The ability of a printer to print on both sides of the paper is referred to as double-sided printing. _________________________

 

ANS:  F, duplex

 

PTS:   1                    REF:   28

 

  1. Microsoft’s Siri software accepts voice commands spoken into an iPhone or similar device. _________________________

 

ANS:  F, Apple’s

 

PTS:   1                    REF:   30

 

  1. A transceiver can manipulate signals that are generated as ultraviolet light, like those on a television remote control. _________________________

 

ANS:  F, infrared

 

PTS:   1                    REF:   32

 

  1. A(n) APS is a device that not only provides surge protection, but also furnishes desktop computers and network devices with battery backup power during a power outage. _________________________

 

ANS:  F, UPS

 

PTS:   1                    REF:   34

 

  1. Windows 8 provides the Restart screen that can be used in case of an operating system malfunction. _________________________

 

ANS:  F, Recovery

 

PTS:   1                    REF:   35

 

  1. One of the reasons why a peripheral device malfunctions can be a(n) outdated device driver. _________________________

 

ANS:  T                                                     PTS:   1                    REF:   36

 

MULTIPLE CHOICE

 

  1. All of the following are peripheral devices, except _____.
a. hard drives c. touchscreens
b. microprocessors d. keyboards

 

 

ANS:  B                    PTS:   1                    REF:   21

 

  1. All of the following are output devices except _____.
a. hard drives c. speakers
b. printers d. monitors

 

 

ANS:  A                    PTS:   1                    REF:   21

 

  1. Which of the following peripheral devices can handle both input and output?
a. camera c. microphone
b. fax d. mouse

 

 

ANS:  B                    PTS:   1                    REF:   21

 

  1. Which key(s) on the keyboard are designed for computer-specific tasks?
a. editing keys c. function keys
b. virtual keys d. Windows key

 

 

ANS:  C                    PTS:   1                    REF:   22

 

  1. Which of the following keys is used in conjunction with other keys to invoke keyboard shortcuts?
a. Ctrl c. Esc
b. Enter d. Backspace

 

 

ANS:  A                    PTS:   1                    REF:   22

 

  1. All of the following are special keys, except _____.
a. Ctrl c. Esc
b. Enter d. Alt

 

 

ANS:  B                    PTS:   1                    REF:   22

 

  1. Which of the following pointing devices is the most similar to a mouse?
a. touchpad c. game controller
b. touchscreen d. trackball

 

 

ANS:  D                    PTS:   1                    REF:   23

 

  1. What technology is used by most mice?
a. optical technology c. dragging technology
b. mechanical motion d. capacitance technology

 

 

ANS:  A                    PTS:   1                    REF:   23

 

  1. What technology is used in touchpads?
a. optical technology c. gesture recognition
b. mechanical motion d. capacitance technology

 

 

ANS:  D                    PTS:   1                    REF:   24

 

  1. Which of the following gestures uses three fingers?
a. swipe c. pinch and pan
b. rotate d. tap

 

 

ANS:  A                    PTS:   1                    REF:   24

 

  1. How many fingers are involved in a “pinch and pan” gesture?
a. one c. three
b. two d. four

 

 

ANS:  B                    PTS:   1                    REF:   24

 

  1. The device called a _____ can be used  for precise input and manipulation of small objects on the screen.
a. pinpoint c. stylus
b. pen d. pointer

 

 

ANS:  C                    PTS:   1                    REF:   24

 

  1. Which of the following technologies produces on-screen images by manipulating light within a layer of liquid crystal cells?
a. LCC c. DLP
b. LCD d. VGA

 

 

ANS:  B                    PTS:   1                    REF:   25

 

  1. Which of the following is a measure of image clarity?
a. pixel c. pitch
b. dpi d. inch

 

 

ANS:  C                    PTS:   1                    REF:   25

 

  1. What is the most typical laptop screen size?
a. 20” – 30” c. 9” – 10”
b. over 30” d. 15” – 17”

 

 

ANS:  D                    PTS:   1                    REF:   25

 

  1. Which of the following features defines the number of colors a device can display?
a. dot pitch c. color gamma
b. color depth d. brightness

 

 

ANS:  B                    PTS:   1                    REF:   25

 

  1. What is the color depth for True Color?
a. 16-bit c. 24-bit
b. 8-bit d. 20-bit

 

 

ANS:  C                    PTS:   1                    REF:   25

 

  1. Which of the following is a measure of screen brightness?
a. contrast ratio c. both a and b
b. luminance d. neither a nor b

 

 

ANS:  C                    PTS:   1                    REF:   26

 

  1. What aspect ratio is used in modern widescreen devices?
a. 16:9 c. 12:9
b. 3:4 d. 9:16

 

 

ANS:  A                    PTS:   1                    REF:   26

 

 

  1. Referring to the accompanying figure, which port is pointed to by callout B?
a. VGA c. HDMI
b. DVI d. USB

 

 

ANS:  B                    PTS:   1                    REF:   26

 

  1. Referring to the accompanying figure, which callout points to the HDMI port?
a. A c. C
b. B d. None of the above

 

 

ANS:  C                    PTS:   1                    REF:   26

 

  1. Which of the following executes graphics commands?
a. CPU c. ALU
b. GPU d. GPS

 

 

ANS:  B                    PTS:   1                    REF:   26

 

  1. Most ink jet printers use _____ color.
a. RGB c. RGBK
b. CMYB d. CMYK

 

 

ANS:  D                    PTS:   1                    REF:   27

 

  1. At normal reading distance, a resolution of about _____ dpi appears solid to the human eye.
a. 900 c. 600
b. 1,200 d. 2,400

 

 

ANS:  A                    PTS:   1                    REF:   28

 

  1. Printer speeds are measured in _____.
a. pages per hour c. pages per minute
b. characters per minute d. lines per minute

 

 

ANS:  C                    PTS:   1                    REF:   28

 

  1. Small digital cameras are built into many computers, and they are mostly used for _____.
a. video conferencing c. taking videos
b. taking pictures d. security purposes

 

 

ANS:  A                    PTS:   1                    REF:   29

 

  1. A camera with a resolution of 1600 x 1200 has the capability of producing photos containing _____ megapixels.
a. 1.5 c. 1.7
b. 1.9 d. 2.1

 

 

ANS:  B                    PTS:   1                    REF:   29

 

  1. A USB device used to transfer photos from the memory card to a hard drive is called a _____.
a. photo reader c. card reader
b. flash drive reader d. USB reader

 

 

ANS:  C                    PTS:   1                    REF:   29

 

  1. The built-in speech recognition software called Siri was created for the _____.
a. iPhone c. Windows phone
b. Android d. Blackberry

 

 

ANS:  A                    PTS:   1                    REF:   30

 

  1. USB stands for _____.
a. Universal System Bus c. Universal Serial Bus
b. Used Serial Bus d. Universal Standard Bus

 

 

ANS:  C                    PTS:   1                    REF:   31

 

 

  1. Referring to the accompanying figure, which of the following callouts points to the wired network port?
a. A c. C
b. B d. D

 

 

ANS:  C                    PTS:   1                    REF:   31

 

  1. Referring to the accompanying figure, which of the following callouts points to the port where you can plug in a USB hub?
a. A c. C
b. B d. D

 

 

ANS:  D                    PTS:   1                    REF:   31

 

  1. The Windows feature _____ makes it easy to connect devices without manually installing device drivers.
a. Plug and Run c. Plug-In
b. Plug and Play d. Plug and Install

 

 

ANS:  B                    PTS:   1                    REF:   32

 

  1. After accessing a peripheral manufacturer’s Web site, use the _____ link to download an updated driver.
a. Support c. Drivers
b. Download d. Devices

 

 

ANS:  A                    PTS:   1                    REF:   32

 

  1. A surge protector cannot protect your equipment from _____.
a. an incompatible power adapter c. a power outage
b. a power irregularity d. dust and dirt

 

 

ANS:  D                    PTS:   1                    REF:   33

 

  1. A _____ is a device that not only provides surge protection, but also furnishes desktop computers and network devices with battery backup power during a power outage.
a. UBS c. USP
b. UPS d. USB

 

 

ANS:  B                    PTS:   1                    REF:   34

 

  1. All of the following devices have fans, except a(n) _____.
a. desktop c. laptop
b. external hard drive d. tablet

 

 

ANS:  D                    PTS:   1                    REF:   34

 

  1. What is the most obvious computer malfunction?
a. failure to power up c. screen remains blank
b. unexpected restarts d. hard drive crash

 

 

ANS:  A                    PTS:   1                    REF:   35

 

  1. When a peripheral device malfunctions, the first thing you should do is check _____.
a. whether the device driver is up-to-date
b. that the device is properly connected to the computer and power supply
c. whether the device is properly configured
d. whether the operating system is damaged

 

 

ANS:  B                    PTS:   1                    REF:   36

 

  1. Windows includes troubleshooters for all of the following, except _____.
a. external hard drives c. recording devices
b. printers d. networks

 

 

ANS:  A                    PTS:   1                    REF:   36

 

Case-Based Critical Thinking Questions

 

Case 2-1

Kyra has been assigned the task of purchasing new monitors for the Art Department. She schedules a meeting with Leon, who is an expert in this area, to learn more about monitors.

 

  1. One of the ways the performance of a display device is measured is response time. Leon tells Kyra that the typical response time is fine, which is between _____.
a. 3ms and 1ms c. 4ms and 2ms
b. 5ms and 1ms d. 6ms and 2ms

 

 

ANS:  D                    PTS:   1                    REF:   25                  TOP:   Critical Thinking

 

  1. The screen brightness is a very important feature for displays used in computer art design and production. Leon tells Kyra that luminance is measured in _____.
a. pixels per square meter c. candelas pre square inch
b. candelas per square meter d. dot pitches per square inch

 

 

ANS:  B                    PTS:   1                    REF:   26                  TOP:   Critical Thinking

 

  1. Leon tells Kyra that important features for graphics-intensive desktop publishing are all of the following, except _____.
a. a fast GPU c. the aspect ratio
b. a lot of video memory d. a high screen resolution

 

 

ANS:  C                    PTS:   1                    REF:   25-26             TOP:   Critical Thinking

 

COMPLETION

 

  1. The design of most computer keyboards is based on the typewriter’s ____________________ layout.

 

ANS:  QWERTY

 

PTS:   1                    REF:   22

 

  1. A(n) ____________________ is the general category of input device that allows you to manipulate an on-screen pointer and other screen-based graphical controls.

 

ANS:  pointing device

 

PTS:   1                    REF:   23

 

  1. Swipes, taps, and other movements on a touchpad are called ____________________.

 

ANS:  gestures

 

PTS:   1                    REF:   24

 

  1. ____________________ is the length of time required for a pixel to change color to keep pace with the image being displayed on the screen.

 

ANS:  Response time

 

PTS:   1                    REF:   25

 

  1. ____________________ is the relationship between the width and height of a displayed image.

 

ANS:  Aspect ratio

 

PTS:   1                    REF:   26

 

  1. A printer’s ____________________ cycle determines how many pages a printer is able to churn out.

 

ANS:  duty

 

PTS:   1                    REF:   28

 

  1. A charge-coupled device contains a grid of tiny light-sensitive diodes called ____________________.

 

ANS:  photosites

 

PTS:   1                    REF:   29

 

  1. A(n) ____________________ converts digital text into audio output.

 

ANS:  speech synthesizer

 

PTS:   1                    REF:   30

 

  1. Windows includes built-in device ____________________ for many peripheral devices.

 

ANS:  drivers

 

PTS:   1                    REF:   32

 

  1. Most operating systems offer a(n) ____________________ designed for professional troubleshooting.

 

ANS:  safe mode

 

PTS:   1                    REF:   35

 

ESSAY

 

  1. A pointing device allows you to manipulate an on-screen pointer and other screen-based graphical controls. Please briefly describe each of these popular pointing devices: touchpads, trackballs, and game controllers.

 

ANS:

– A touchpad is a touch-sensitive surface on which you can tap and slide your fingers to manipulate the pointer, menus, and other objects on the screen.

– A trackball looks like a mechanical mouse turned upside down. You use your fingers, thumb, or palm to roll the ball and move the pointer.

– A game controller looks like a small version of a car’s stick shift. Moving the stick provides input to on-screen objects, such as the pointer in a computer game.

 

PTS:   1                    REF:   23-24             TOP:   Critical Thinking

 

  1. Personal computer owners tend to collect fewer specialized output devices than input devices. Nevertheless, specialized output devices are available. Please describe a speech synthesizer.

 

ANS:

A speech synthesizer converts digital text into audio output. Speech synthesizers are used as adaptive devices on personal computers. They can read the text displayed in a word processor or on a Web page, making these computer services available to people with vision disabilities. For adaptive applications, speech synthesis has a great advantage over recorded audio files because they are generated “on-the-fly” and reflect exactly what appears on the screen.

 

PTS:   1                    REF:   29, 30            TOP:   Critical Thinking

 

Chapter 4: Installing Software

 

TRUE/FALSE

 

  1. Once software is downloaded and extracted, it is always moved to its own folder within the Program Files folder.

 

ANS:  F                    PTS:   1                    REF:   59

 

  1. Software upgrades and updates are the same.

 

ANS:  F                    PTS:   1                    REF:   60

 

  1. Software always includes its own uninstall utility.

 

ANS:  F                    PTS:   1                    REF:   61

 

  1. Portable software is designed to run only from the USB flash drive.

 

ANS:  F                    PTS:   1                    REF:   62

 

  1. Web applications usually do not require users to register by supplying personal information.

 

ANS:  F                    PTS:   1                    REF:   63

 

  1. A mobile application is designed for a handheld device and a laptop.

 

ANS:  F                    PTS:   1                    REF:   64

 

  1. In most countries, computer software, like a book or movie, is protected by a copyright.

 

ANS:  T                    PTS:   1                    REF:   65

 

  1. All software, including public domain software, is protected by copyright.

 

ANS:  F                    PTS:   1                    REF:   66

 

  1. Shareware is a type of software licensed for free use during a trial period, after which users are supposed to pay a registration fee.

 

ANS:  T                    PTS:   1                    REF:   67

 

  1. Programs installed on a Windows computer are accessible only from the Start screen.

 

ANS:  F                    PTS:   1                    REF:   68

 

MODIFIED TRUE/FALSE

 

  1. Software requirements specify the operating system and minimum hardware capacities necessary for a software product to work correctly. _________________________

 

ANS:  F, System

 

PTS:   1                    REF:   57

 

  1. To get software from the Web go to the site, and, if it is trustworthy, select Run when prompted. _________________________

 

ANS:  T                                                     PTS:   1                    REF:   58

 

  1. Downloads are generally stored in the Temp folder. _________________________

 

ANS:  F, Downloads

 

PTS:   1                    REF:   59

 

  1. Software upgrades are often designated by a(n) upgrade number. _________________________

 

ANS:  F

version

revision

 

PTS:   1                    REF:   60

 

  1. The process of removing a local software application from your computer is called uninstalling. _________________________

 

ANS:  T                                                     PTS:   1                    REF:   61

 

  1. Your BookOnCD is an example of mobile software. _________________________

 

ANS:  F, portable

 

PTS:   1                    REF:   62

 

  1. The concept of using software supplied over the Internet from a remote server is sometimes referred to as cloud computing. _________________________

 

ANS:  T                                                     PTS:   1                    REF:   63

 

  1. Companies supplying software that runs from the Internet are referred to as Internet service providers. _________________________

 

ANS:  F, application

 

PTS:   1                    REF:   63

 

  1. Apps that are available from sources other than the Apple App Store require a(n) authorized change to the device’s software. _________________________

 

ANS:  F, unauthorized

 

PTS:   1                    REF:   64

 

  1. A(n) site license allows software to be used on all computers at a specific location. _________________________

 

ANS:  T                                                     PTS:   1                    REF:   65

 

MULTIPLE CHOICE

 

  1. Computers usually come with a variety of preinstalled software that includes all of the following, EXCEPT _____.
a. an operating system c. applications available online
b. system utilities d. device drivers

 

 

ANS:  C                    PTS:   1                    REF:   57

 

  1. iPhone and iPad owners usually obtain software from an online app store, named _____.
a. the iTunes Store c. Google Play
b. the Amazon Appstore d. the Windows App Store

 

 

ANS:  A                    PTS:   1                    REF:   57

 

  1. _____ specify the operating system and minimum hardware capacities necessary for a software product to work correctly.
a. System description c. Software requirements
b. System requirements d. System configuration

 

 

ANS:  B                    PTS:   1                    REF:   57

 

  1. System requirements usually include all of the following, EXCEPT _____.
a. an operating system c. memory
b. hard disk space d. a printer

 

 

ANS:  D                    PTS:   1                    REF:   57

 

  1. Search for _____ to determine which version of Windows is installed on your computer.
a. System c. Processor
b. Windows d. Specification

 

 

ANS:  A                    PTS:   1                    REF:   57

 

  1. A software product that is installed on your computer’s hard disk is referred to as _____ software.
a. hard disk c. system
b. local d. internal

 

 

ANS:  B                    PTS:   1                    REF:   58

 

  1. Which one of the following categories of software does NOT require installation on your computer’s hard disk?
a. local software c. Web apps
b. Windows software d. system software

 

 

ANS:  C                    PTS:   1                    REF:   58

 

  1. Software is usually distributed on _____ or as Web downloads.
a. CDs or DVDs c. Blu-ray disks
b. Hard disks d. USB flash drives

 

 

ANS:  A                    PTS:   1                    REF:   58

 

  1. A file that contains software to be downloaded is called a(n) _____ file.
a. archive c. distribution
b. download d. program

 

 

ANS:  C                    PTS:   1                    REF:   58

 

  1. All of the following are steps you have to take to install software, EXCEPT _____.
a. archive c. configure
b. download d. extract

 

 

ANS:  A                    PTS:   1                    REF:   59

 

  1. Software at download sites is usually _____ to make it as small as possible.
a. uncompressed c. shortened
b. packed d. compressed

 

 

ANS:  D                    PTS:   1                    REF:   59

 

  1. The software configuration process is handled by the installer, and it adds information about the new application to the _____.
a. Windows Registry c. Downloads folder
b. PC Registry d. memory

 

 

ANS:  A                    PTS:   1                    REF:   59

 

  1. Unless you specify otherwise, Windows places downloaded files into the _____ folder.
a. Documents c. Start
b. Downloads d. Program Files

 

 

ANS:  B                    PTS:   1                    REF:   59

 

  1. When installing from a CD, wait a few seconds for the _____ to begin.
a. Help program c. Reinstall program
b. setup routine d. compression routine

 

 

ANS:  B                    PTS:   1                    REF:   59

 

  1. What is the most convenient way to handle updates?
a. manually c. automatically
b. using notifications d. either manually or using notifications

 

 

ANS:  C                    PTS:   1                    REF:   60

 

  1. Which of the following is considered a patch?
a. software upgrade c. software version
b. software enhancement d. software update

 

 

ANS:  D                    PTS:   1                    REF:   60

 

  1. Using an application’s _____ settings, you can select how you want to handle updates.
a. Preferences c. Update
b. Download d. Upgrade

 

 

ANS:  A                    PTS:   1                    REF:   60

 

  1. To access the Windows uninstall utility, go to the _____, then select Uninstall a Program.
a. My Computer c. All Programs
b. Control Panel d. Help and Support

 

 

ANS:  B                    PTS:   1                    REF:   61

 

  1. When software is uninstalled or removed from the system, the _____ files have to be modified accordingly.
a. Registry c. Program
b. Buffer d. System

 

 

ANS:  A                    PTS:   1                    REF:   61

 

  1. Portable software is designed to run from  _____.
a. a hard disk c. memory
b. a Web site d. a USB flash drive

 

 

ANS:  D                    PTS:   1                    REF:   62

 

  1. Which of the following portable apps is a browser?
a. Thunderbird c. Firefox
b. LibreOffice Portable d. FileZilla

 

 

ANS:  C                    PTS:   1                    REF:   62

 

  1. One of the most popular Web sites that provides free portable apps is _____.
a. Amazon.com c. PortableSoft.com
b. PortableApps.com d. YahooPortable.com

 

 

ANS:  B                    PTS:   1                    REF:   62

 

  1. Companies supplying software that runs from the Internet are referred to as _____.
a. Internet service providers c. software service providers
b. application service providers d. program providers

 

 

ANS:  B                    PTS:   1                    REF:   63

 

  1. The process of deploying fee-based software over the Internet is termed _____.
a. Applications as a Service c. Software as a Service
b. Programs as a Service d. Software Service

 

 

ANS:  C                    PTS:   1                    REF:   63

 

  1. _____ owners can find apps at Google Play.
a. iPad c. iPhone
b. Droid d. Windows

 

 

ANS:  B                    PTS:   1                    REF:   64

 

  1. Which of the following devices is NOT limited to a single app store?
a. Android phone c. iPad
b. iPhone d. Windows phone

 

 

ANS:  A                    PTS:   1                    REF:   64

 

  1. An unauthorized change to a device’s software is called a(n) _____.
a. cracking c. rooting
b. hacking d. jailbreak

 

 

ANS:  D                    PTS:   1                    REF:   64

 

  1. A software _____ is a legal contract that defines the ways in which you may use a computer program.
a. registration c. license
b. agreement d. authorization

 

 

ANS:  C                    PTS:   1                    REF:   65

 

  1. Most software is distributed under a(n) _____ license.
a. single-user c. site
b. multiple-user d. EULA

 

 

ANS:  A                    PTS:   1                    REF:   65

 

  1. Which of the following is another term for a network license?
a. single-user license c. enterprise license
b. volume license d. distributed license

 

 

ANS:  B                    PTS:   1                    REF:   65

 

 

  1. The accompanying figure shows a(n) _____ agreement.
a. EULA c. single-user agreement
b. network license agreement d. none of the above

 

 

ANS:  A                    PTS:   1                    REF:   65

 

  1. If you check “I do not accept the agreement” on the accompanying figure, _____.
a. the software will be loaded but you will be not able to use it
b. the software will not load
c. the software will be installed
d. the software will not be recognized by the operating system

 

 

ANS:  B                    PTS:   1                    REF:   65

 

  1. _____ is a version of commercial software that is distributed as a trial version.
a. Trialware c. Demoware
b. Proprietary software d. Freeware

 

 

ANS:  C                    PTS:   1                    REF:   66

 

  1. Which one of the following has restrictions on its use that are delineated by copyright, patent, or license agreement?
a. Public domain software c. Open source software
b. Proprietary software d. Demoware

 

 

ANS:  B                    PTS:   1                    REF:   66

 

  1. Commercial software is typically sold _____.
a. in computer stores c. in app stores
b. on Web sites d. all of the above

 

 

ANS:  D                    PTS:   1                    REF:   66

 

  1. Which of the following is a type of software licensed for free use during a trial period, after which users are supposed to pay a registration fee?
a. shareware c. open source software
b. freeware d. commercial software

 

 

ANS:  A                    PTS:   1                    REF:   67

 

  1. Which of the following is a type of software developed as a collaborative effort of volunteers?
a. shareware c. open source software
b. freeware d. demoware

 

 

ANS:  C                    PTS:   1                    REF:   67

 

 

  1. The prompt in the accompanying figure should say “Enter your _____.”
a. registration key c. access key
b. activation key d. password

 

 

ANS:  A                    PTS:   1                    REF:   67

 

  1. If the key to be entered into the text box in the accompanying figure is long, you should _____________.
a. type it carefully c. request an encrypted short key
b. copy and paste it into the provided box d. none of the above

 

 

ANS:  B                    PTS:   1                    REF:   67

 

  1. Security software usually requires a(n) _____.
a. monthly service fee
b. one time payment
c. annual renewal fee
d. one time payment and annual renewal fee

 

 

ANS:  D                    PTS:   1                    REF:   67

 

Case-Based Critical Thinking Questions

 

Case 4-1

Leon works at his company’s Help Desk. He is getting many questions regarding new software installation and access problems. Here are some of them.

 

  1. I got a message “Access to online application denied.” Which of the following is the most frequent reason for that?
a. The Web site is down.
b. Your user ID and password do not match the one stored in your account information.
c. You do not have an Internet connection.
d. The file is corrupted.

 

 

ANS:  B                    PTS:   1                    REF:   68                  TOP:   Critical Thinking

 

  1. I have installed an application but it fails to work. What should I do?
a. Check if the installation was completed.
b. Check the distribution media.
c. Try to access it from the Start screen.
d. Uninstall it and then try to reinstall it again, because some modules may be corrupted.

 

 

ANS:  D                    PTS:   1                    REF:   68                  TOP:   Critical Thinking

 

  1. I am trying to install a new application on my computer using a distribution CD. What I should do if it does not start?
a. Double-click the file Setup.exe. c. Click the file Setup.exe.
b. Right-click the file Install.exe. d. Clean the CD.

 

 

ANS:  A                    PTS:   1                    REF:   68                  TOP:   Critical Thinking

 

COMPLETION

 

  1. When installing new software, first check to see if it is designed for your device’s ____________________.

 

ANS:  operating system

 

PTS:   1                    REF:   57

 

  1. Information about a program is stored on your hard disk in a special file called the Windows ____________________ that keeps track of all the hardware and software installed on your computer.

 

ANS:  Registry

 

PTS:   1                    REF:   58

 

  1. The first step in the software installation process is to ____________________ the files to your computer.

 

ANS:  download

 

PTS:   1                    REF:   59

 

  1. A software ____________________ is designed to replace older versions.

 

ANS:  upgrade

 

PTS:   1                    REF:   60

 

  1. To access the uninstall utility, go to the ____________________, then select Uninstall a Program.

 

ANS:  Control Panel

 

PTS:   1                    REF:   61

 

  1. ____________________ software is designed to run from removable storage.

 

ANS:  Portable

 

PTS:   1                    REF:   62

 

  1. A Web ____________________ is software that is accessed with a Web browser.

 

ANS:

application

app

 

PTS:   1                    REF:   63

 

  1. iPhone, iPad, and iPod Touch owners can find apps for their devices at the online Apple ____________________.

 

ANS:

App Store

iTunes Store

 

PTS:   1                    REF:   64

 

  1. A(n) ____________________ is a form of legal protection that grants the author of an original work an exclusive right to copy, distribute, sell, and modify that work.

 

ANS:  copyright

 

PTS:   1                    REF:   65

 

  1. Demoware is a version of commercial software that is distributed as a(n) ____________________ version.

 

ANS:  trial

 

PTS:   1                    REF:   66

 

ESSAY

 

  1. Web apps are becoming increasingly popular. Please define what a Web app is and give an example of one. Also, describe the difference between an ASP and an SaaS, including what these acronyms stand for.

 

ANS:

Web application definition: A Web application (or Web app) is software that is accessed with a Web browser. Instead of running locally, the program code for the software runs on a remote computer connected to the Internet or other computer network.

 

Examples of a Web app: Google, Microsoft, and other software vendors offer popular spreadsheet and word processing Web apps that allow participants in multiple locations to collaborate on projects. Many Web apps, such as Gmail and Facebook, require no installation at all on your local computer.

 

ASP and SaaS: Companies supplying software that runs from the Internet are referred to as application service providers (ASPs). The process of deploying software over the Internet is termed Software as a Service (SaaS).

 

PTS:   1                    REF:   63                  TOP:   Critical Thinking

 

  1. Please define the difference between shareware and freeware.

 

ANS:

Shareware is a type of software licensed for free use during a trial period, after which users are supposed to pay a registration fee. Payment is on the honor system, however, so shareware authors collect only a fraction of the money they deserve for their programming efforts. Shareware users are encouraged to make copies of the software and distribute them to others. These shared copies provide a low-cost marketing and distribution channel.

Freeware is copyrighted software that is available for free. Because the software is protected by copyright, you cannot do anything with it that is not expressly allowed by copyright law or by the author. Typically, the license for freeware permits you to use the software, copy it, and give it away, but does not permit you to alter it or sell it. Many utility programs and device drivers as well as some games are available as freeware.

 

PTS:   1                    REF:   67                  TOP:   Critical Thinking

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